Arrival
Please arrive 15 minutes prior to your appointment. Arriving late may reduce your services or result in cancellation of your entire appointment.
Cancellations
If a cancellation or date change is necessary, notice must be given with a minimum of 24 hours of scheduled services. A 48-hour notice is required for multiple services or groups. We reserve the right to enforce our cancellation policy, and your credit card will be charged 100% of the services. If your preferred appointment time is unavailable, please request to be placed on our waiting list. See our credit card policy for details.
Cell Phone Use
As a courtesy to other clients who may be relaxing nearby, we ask that cell phones be silenced while in the salon & spa.
Children
We request that children under 13 not being serviced, be accompanied by an adult in our waiting area.
Staff Levels
We are very proud of our technical and customer service training programs. Our staff has achieved various professional levels through years of experience, training, and education. All stylists are trained internally before performing services on guests and must maintain that training to advance.
Pricing
Jonathan Kane Salon & Spa pricing is Gender Neutral. This pricing coincides with our culture, as it is gender-affirming. We stand with this wonderfully diverse community and our support of racial diversity, gender equality, and the LGBTQ community.
